Shipping
At Thomas Online, we pride ourselves on fast shipping! We aim to dispatch orders within 24 hours and deliver them via overnight courier for quick arrival. While we strive to meet this timeframe, occasional delays may occur.
We offer affordable flat-rate shipping within New Zealand, Australia, and internationally. Our tracked service ensures you can monitor your order’s journey. For international orders, customs duties and taxes may apply, which are outside our control.
All shipping rates are in New Zealand dollars (NZD).
Shipping to the rest of the world
If you would like to have your order shipped to another country, simply contact us at info@ThomasOnline.co.nz for a personalised shipping quote.
Customs duties and taxes
The price displayed at checkout is exclusive of all taxes and duties that may be charged by your local customs. Some countries may charge taxes and duties. These fees are out of our control and we are not responsible for any taxes or duties that may be applied when the package reaches your country.