Thank you for viewing our website, it is great to see you! If you have any questions I am happy to help, send me through a message and I will reply as soon as I can! Kind regards, Kylie
Phone: 09 946 4570
Email: [email protected]
Address: PO Box 3157, Onerahi 0142, Whangarei
Customer service is our highest priority! While our online store is open for business 24/7, if you need to contact us by telephone, the best times are between 9:30am and 5pm Monday to Friday. We check our emails throughout the day and evening and always respond very quickly. We look forward to hearing from you.
Helpful Information About Us!
My name is Kylie and I am a mum based business in Whangarei. I have owned Thomas Online for nearly 4 years, which I started it to help families like mine, trying to find certain Characters or Brands for their children.
All of our products are 100% genuine articles, purchased from the same suppliers as the big NZ stores. All my suppliers are New Zealand and Australia based. I guarantee no knock off products, just great prices!
We ship NZ wide from Whangarei and send our orders out within 48 hours (in between mum duty), sent by courier and delivered in 1 -3 working days. Shipping is $6.99 per order, including to rural addresses.
We proudly accept Direct Debit, Stripe, Paypal, Laybuy, AfterPay, Genoapay, Visa and Mastercard.
Do you Delivery Overseas? Yes we do! We are slowly expanding, so please send me a message, and I can update our website with the shipping capability to your country, with the courier charge (this rate is for under 2kgs).