Shipping

At Thomas Online, we pride ourselves on fast and reliable dispatch. Orders are typically dispatched within 24 hours for quick delivery. While we always aim to meet this timeframe, delivery times may be affected by courier network delays, particularly during busy periods such as sales events and peak seasons.

We offer affordable flat-rate shipping within New Zealand, Australia, and to selected international destinations. All parcels are sent with tracking so you can follow your order every step of the way. For international orders, customs duties and taxes may apply and are the responsibility of the customer, as these charges are outside our control.

New Zealand
$8.99
Nationwide (including rural!)
Tracked Service?
Delivery 1-3 working days?
We cannot deliver to PO Boxes
We use NZ Post for our deliveries
We send a Tracking number?
Australia
$30
Under 2kg (weight or dimensions, which ever is greater)
Tracked Service?
Delivery 5 -14 working days?
Customs Taxes may apply?
We use NZ Post for our deliveries
We send a Tracking number?
Rest of the world!
$65
Under 2kg (weight or dimensions, which ever is greater)
Tracked Service?
Delivery 5-14 working days?
Customs Taxes may apply?
We use NZ Post for our deliveries
We send a Tracking number?

All shipping rates are in New Zealand dollars (NZD).

Shipping to the rest of the world

If you would like to have your order shipped to another country, simply contact us at info@ThomasOnline.co.nz for a personalised shipping quote.

Customs duties and taxes

The price displayed at checkout is exclusive of all taxes and duties that may be charged by your local customs. Some countries may charge taxes and duties. These fees are out of our control and we are not responsible for any taxes or duties that may be applied when the package reaches your country.