Thomas Online Rewards Programme

Welcome to the Thomas Online Rewards Programme. We are thrilled to be able to offer rewards for all of our loyal customers as a way of saying thanks for your business and your support.

You are able to earn and accumulate points in a number of ways and spend your points on whatever products you like from our online store. Simply register your account and start earning points today!

1

Join

Register & receive 50 points!

2

Earn

When you shop with us.
$1 spent = 1 point

3

Refer

Refer friends & earn rewards.
50 points each referral

4

Redeem

For products in our store.
100 points = $5

How to earn Thomas Online reward points

We’ve made it easy for you to collect rewards with us by offering several ways to earn points.

Create an Account

To be eligible to earn reward points, you need to be a registered customer on our website. If you are not currently registered, create an account now to earn your first 50 points!

Once you have registered your account, you will start earning points on your Thomas Online orders from your first purchase.

Don’t forget to log-in to your account every time you visit Thomas Online to ensure you’re able to earn reward points during your visit.

Purchase Products

You can also earn reward points with every website purchase, which you can spend on our website on whatever products you like. You will earn 1 point for every $1 spent in a single transaction (not including shipping).

Reward points are based on total cart spend and will be allocated to your account once orders are completed.

Follow or Like us on Social Media

You can earn 20 points for following us on Instagram, or liking or sharing Thomas Online on Facebook.

Refer a Friend

Refer a friend to Thomas Online and earn 100 points for each successful referral!

Points will be earned when a referred friend creates an account with us and makes their first purchase. Your friend will also receive 100 points when they create their account, and as an added bonus, you will receive 1 point for every $2 your friend spends in our online store.

Spending your reward points

For every 100 points accumulated, you will earn a $5 discount off your next purchase.

You can redeem your points whenever you like, towards whatever you like! At checkout, enter how many points you’d like to redeem in the box provided.

Your points do not have to be spent in one purchase.

Your points will be calculated points for the price after excluding the coupon/ points redeeming discounts.

You are unable to use a coupon code and redeem your points in the same transaction.

Checking your balance

You can check your rewards points balance at any time by logging in and checking your My Rewards page.

Ensure you always use the same username and password with all orders so your reward points all go onto the same account.

Have a question?

If you have any queries about the Thomas Online Rewards Programme, please contact us at info@thomasonline.co.nz.

Terms and Conditions

Creating an account
  1. 50 points are earned for creating a customer account with Thomas Online.
Purchasing products
  1. $1 spent in the Thomas Online store earns 1 point.
  2. 100 points redeemed equates to $5.
  3. Reward points will be awarded to your account upon completion of your order.
  4. Points expire 1 year after earning them.
  5. Only purchases made through the Thomas Online website are eligible for reward points. Purchases made at expos, markets, Facebook sales, and cash sales will not earn reward points.
Redeeming Points

  1. Points for a purchase will be calculated after excluding the coupon/ points redeeming discounts.
  2. Can be redeemed on sale products.
  3. Coupons can be used when points are redeemed.
Follow or Liking us on Social Media
  1. 20 points are earned for a Like on Facebook.
  2. 20 points are earned for a Share on Facebook.
  3. 20 points are earned for a Follow on Instagram.
  4. A maximum of two products per day can shared for points. Further than that, products can be shared, but will not earn points.
Referring a friend
    1. A Referrer must have a valid, active customer account on the Thomas Online website to be able to make referrals.
    2. Referrals are created when the Referrer sends a referral link to another person. The other person clicks on the link to initiate the referral and then creates a customer account on the Thomas Online website to activate the referral and become a Referred Customer.
    3. There are no limits on the number of referral links a Referrer can create.
    4. Referral links are valid for ten days.
    5. Referral Reward Points will be awarded only to the first Referrer when multiple Referrers refer the same Referred Customer.
    6. The Referrer will earn 100 Points after the Referred Customer creates an account on the website.
    7. The Referred Customer will earn 100 rewards when they create an account (50 points for account signup + 50 points for referral).
    8. Once the Referred Customer has created their Thomas Online customer account:

  1. A Referrer agrees to only undertake responsible referral practices and not use the Thomas Online referral facility to send spam or any other inappropriate use.
  2. Thomas Online reserves the right to deactivate or delete Referrer customer accounts if it judges the Referers’ referral practices as inappropriate or contrary to Thomas Online Terms and Conditions.
General
  1. Please note we reserve the right to change or end our loyalty reward points programme at any time, and changes will be advised on our Facebook page and on this page within our website.
  2. We reserver the right to change value of points at any time.
  3. Reward points are not redeemable for cash and are not transferable between customers.
  4. You must log-in to receive points for your order.
  5. We are unable to manually add points to orders where the customer has not logged into their account.
  6. If you return items for a refund, your reward points for the original purchase will be deducted.
  7. We are unable to transfer points from one customer account to another.